Team Soccer Jackets | WeGotSoccer - (2024)

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OUR STORY

WeGotSoccer is owned and operated by Arocam Sports headquartered in Taunton, Massachusetts. WeGotSoccer is the nation’s premier destination for everything soccer - available through our beautiful retail stores or on-line at WeGotSoccer.com. For over 25 years we have prided ourselves on delivering the very finest soccer shopping experience to all our customers both here in our backyard of New England and across the nation. The creation of our on-line EZ Kit Uniform ordering process provides our Team customers the easiest and most customer friendly ordering experience in the industry - this coupled with our recent expansion into a new 88,000 square feet production and distribution facility positions us to continue to provide the very best experience for our customers.

Team Uniforms - EZ Kit FAQ/Return Policy

  • Due to the customization of uniform kit purchases, payment is collected immediately
  • Orders may be adjusted or canceled within 24 hours of the order confirmation. Please call customer service with any adjustment requests
  • Selection of expedited shipping will only expedite the time in transit, it does not impact the processing time of uniform kit orders or customized items
  • Your uniform kit is selected specifically by your organization, modifications at your request cannot be made to alter the look or components of the uniform kit
  • Customized items are considered final sale items and may not be returned or exchanged. This includes any item with an organization's logo, player name or number
  • Non-custom items in your uniform kit may be exchanged for in-stock sizes, Please follow the 2-step exchange process below:
    • Step 1: Place an order for the new non-custom item within your organizations ordering page
    • Step 2: To return the non-custom item(s) that did not fit, email info@wegotsoccer.com for your return authorization. Once the returned item(s) has been received we will issue a refund to your original form of payment
    • Step 2 cannot be processed if Step 1 is not complete
  • The return of non-returnable/non-exchangeable items, without adhering to the stated policy will be returned to the customer with a $9.99 service and shipment fee to the original form of payment

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EZ KIT Processing Information

The current processing time on custom orders is approximately 1-3 weeks for in-stock products.

  • Orders containing a back-order will ship in multiple shipments
  • Uniform items & Fanwear are final sale, please select sizes carefully
  • Selection of expedited shipping will not change the processing time, only the time in transit

GOT IT! ×

EZ KIT Processing Information

The current processing time on custom orders is approximately 1-3 weeks for in-stock products.

  • Orders containing a back-order will ship in multiple shipments
  • Uniform Kit items are final sale, please select sizes carefully
  • Selection of expedited shipping will not change the processing time, only the time in transit

GOT IT! ×

EZ KIT Limited Edition Processing Information

The current processing time on uniform/custom orders is approximately 1-3 weeks for in-stock products.

  • Orders containing a back-order will ship in multiple shipments
  • Uniform Kit items are final sale, please select sizes carefully
  • Selection of expedited shipping will not change the processing time, only the time in transit

GOT IT! ×

WEGOTSOCCER REWARDS CLUB

Enter your club's code at checkout to gain FREE lifetime entry into the WeGotSoccer rewards program. Membership benefits include:

Team Soccer Jackets | WeGotSoccer - (4)

10% OFF

10% off of all regular and clearance price merchandise. 10% off your favorite jerseys, uniforms or those new cleats you've been dreaming of.

Team Soccer Jackets | WeGotSoccer - (5)

EXCLUSIVE BENEFITS

On top of the savings, you will get access to special events, product promotions and exclusive discounts.

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Product Delays and How They Impact Your Order

Turnaround times on your order may continue to be affected by the ongoing global supply chain delays we are all experiencing due to the Covid-19 Pandemic. While we have seen improved delivery from our suppliers with some items, a good deal of the products we rely on to fill your order are manufactured overseas and those delays are expected to continue well into 2023. This, combined with workplace shortages attributed to the most recent variant of the virus, keeps it a challenge to ensure the most timely turnaround of your order.

We are committed to delivering the best possible service we can and want to provide as much transparency as possible as we navigate the ongoing reality of our world and marketplace. Thank you in advance for your patience and willingness to allow us to do the best job we can to keep you on the field, geared up and playing the sport we all love.

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Insights, advice, suggestions, feedback and comments from experts

As an expert and enthusiast, I can provide information on a wide range of topics. However, based on the text you provided, it seems to be related to the website WeGotSoccer. While I have first-hand expertise or personal experience with this specific website, I can still analyze and provide information based on the content you provided.

The text you shared seems to be a combination of website content and policies related to WeGotSoccer. Here are the key concepts and information mentioned in the text:

  1. WeGotSoccer: WeGotSoccer is a company owned and operated by Arocam Sports, headquartered in Taunton, Massachusetts. It is described as the nation's premier destination for everything soccer.

  2. Services: WeGotSoccer offers a soccer shopping experience both through their retail stores and online at wegotsoccer.com. They pride themselves on delivering the finest soccer shopping experience to customers in New England and across the nation.

  3. EZ Kit Uniform Ordering: WeGotSoccer provides an on-line EZ Kit Uniform ordering process that aims to provide the easiest and most customer-friendly ordering experience in the industry. This service is specifically designed for team customers.

  4. Retail Stores: WeGotSoccer has multiple retail store locations in different cities, including Wrentham, MA; Jacksonville, FL; Carlsbad, CA; and San Diego, CA.

  5. Return Policy: WeGotSoccer has a return policy for their products. It states that customized items, such as those with an organization's logo, player name, or number, are considered final sale items and cannot be returned or exchanged. However, non-custom items in a uniform kit may be exchanged for in-stock sizes following a 2-step exchange process.

  6. Processing Time: The current processing time for custom orders is approximately 1-3 weeks for in-stock products. Orders containing back-ordered items may be shipped in multiple shipments. Expedited shipping does not change the processing time but only affects the time in transit.

  7. WeGotSoccer Rewards Club: WeGotSoccer has a rewards program called the WeGotSoccer Rewards Club. Customers can enter their club's code at checkout to gain free lifetime entry into the program. Membership benefits include a 10% discount on regular and clearance price merchandise, access to special events, product promotions, and exclusive discounts.

  8. Product Delays: The ongoing global supply chain delays caused by the Covid-19 pandemic may continue to affect turnaround times on orders. Many products relied upon by WeGotSoccer are manufactured overseas, and delays are expected to continue into 2023. Workplace shortages attributed to the virus variant also contribute to the challenges in ensuring timely order fulfillment.

Please note that this information is based solely on the text you provided, and I have access to any additional information or personal experience with WeGotSoccer. For specific details, it's always best to refer to the official website or contact their customer service directly.

Team Soccer Jackets | WeGotSoccer - (2024)
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